Your volunteers are funding your mission out of their own pockets
Every Sunday school teacher who buys craft materials. Every befriender who pays for the bus. Every food bank volunteer who fills their car with petrol. They're subsidising your organisation — and many of them can't afford to.
Research from the NCVO shows that 14% of people are deterred from volunteering altogether because of out-of-pocket costs. That's not a minor inconvenience — it's a recruitment and retention crisis hiding in plain sight.
And for the organisations that want to do better: 44% say ensuring volunteers get paid expenses is a genuine operational problem. The paperwork is slow, the spreadsheets are error-prone, and the process feels unfair.
"I just don't claim. It's not worth the hassle."
"We lose good people because they can't afford the travel."
"I didn't even know I could claim. Nobody told me."
Three steps. That's it.
No training required. No desktop. No paper. Volunteers are up and running in under two minutes.
Volunteer snaps a receipt
On their phone, in seconds. No paper, no envelopes, no chasing.
Coordinator approves with one tap
Instant notification. Review the receipt, approve or query — done.
Payment tracked end-to-end
Full audit trail. Finance team sees everything. Volunteer gets paid.
Any organisation. Any volunteer.
VolunteerPay is built for the full spectrum of volunteer-led organisations — from local clubs to national charities.
Healthcare & NHS Trusts
Patient transport volunteers, community health workers, and befrienders — your team gives so much. Make sure claiming back costs is the easy part.
Charities & NGOs
From local food banks to international aid organisations — show your volunteers how much they're valued with a reimbursement process that actually works.
Faith Organisations
Churches, mosques, temples, and synagogues — your Sunday school teachers, youth workers, and community volunteers give their time freely. The least you can do is handle the expenses.
Schools & Education
Parent volunteers, reading mentors, and governors — a simple, friendly process that respects their time as much as their contribution.
Sports & Community Clubs
Coaches, referees, committee members — cover travel, kit, and equipment costs with a process as straightforward as the people involved.
Local Government & Public Bodies
Lay members, advisory boards, and community representatives — a clear, auditable process that reflects the trust you place in your volunteers.
Everything you need. Nothing you don't.
Receipt capture
Snap a photo. The app reads the amount, date, and merchant automatically.
One-tap approval
Coordinators approve or query from their phone. No desktop required.
Real-time dashboard
See every pending, approved, and paid claim in one place.
99 currencies
Works for volunteers anywhere in the world. Local currency, local rates.
Full audit trail
Every action is logged. Perfect for charity trustees and public accountability.
iOS & Android
Free to download. Volunteers need no training — it's as simple as WhatsApp.
Show your volunteers just how much they're appreciated.
Join the waitlist and be among the first organisations to make sure no volunteer is ever out of pocket for their generosity.
Questions? Email [email protected]